Shipping policy

At Hitaaksh, we are committed to delivering your orders quickly, safely, and efficiently. Please review our shipping policy below to understand how we process and ship your orders.

Order Processing

All orders are processed within 1-3 business days after payment confirmation.

Orders are not processed, shipped, or delivered on weekends or public holidays.

During peak seasons, promotional events, or holidays, processing times may be slightly longer.

Shipping Methods & Delivery Times

We partner with trusted shipping carriers to ensure reliable delivery.

Estimated Delivery Times:

Standard Shipping: 3-7 business days

Express Shipping: 1-3 business days (where available)

Please note that delivery times are estimates and may vary depending on your location and external factors beyond our control.

Shipping Charges

Shipping charges are calculated at checkout based on your location and selected shipping method.

We may offer free shipping promotions on eligible orders from time to time. Any applicable shipping offers will be clearly displayed on our website.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing tracking information.

You can use the tracking number provided to monitor your shipment's progress through the carrier's website.

Delays in Delivery

While we strive to deliver orders within the estimated timeframe, delays may occasionally occur due to:

Weather conditions

Carrier delays

High order volumes

Public holidays

Customs clearance procedures

Hitaaksh is not responsible for delays caused by shipping carriers or circumstances beyond our control.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect address is provided, please contact us immediately. We cannot guarantee address changes once an order has been processed or shipped.

Additional shipping fees may apply if a package needs to be re shipped due to incorrect address details.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost during transit, please contact us as soon as possible.

To help us investigate and resolve the issue quickly, please provide:

Your order number

Photos of any damaged items or packaging (if applicable)

A description of the issue

We will work with the shipping carrier to find an appropriate solution.

International Shipping

International shipping may be available for selected locations.

Please note that customs duties, import taxes, and other fees imposed by your country are the responsibility of the customer.

Delivery times for international orders may vary depending on destination and customs processing.

Contact Us

If you have any questions regarding shipping or your order, please contact our support team:

Email: support@hitaaksh.com

Phone: +91 9717234822

Business Hours: Monday – Saturday, 10:00 AM – 6:00 PM (IST)

Thank You

Thank you for shopping with Hitaaksh. We appreciate your trust and are committed to providing a smooth and reliable shopping experience.